Verification of Competency (VOC)

Many businesses ask: “If our operators are experienced, do we still need a VOC for reach stackers?” The short answer is:👉 Yes — especially due to the high-risk nature of reach stacker operations . Why Reach Stackers Are Higher Risk Compared to forklifts and walkie stackers, reach stackers: Lift shipping containers weighing tens of tonnes Operate in busy logistics yards and ports Require advanced load control and spatial awareness Even small errors can result in: Major equipm

A common misconception is: “Walkie stackers don’t require a licence, so no training is needed.” Reality Even without a licence requirement:👉 Operators must still be trained and competent Why VOC Is Critical Walkie stackers: Still cause injuries Operate in shared spaces Require safe handling Key Takeaway No licence ≠ no responsibilityVOC is the best way to verify competency

Businesses often ask: “What actually happens in a VOC?” Practical Assessment Pre-start checks Equipment operation Load handling Situational awareness Knowledge Assessment Hazards Safety procedures Responsibilities Equipment Covered Forklifts Reach stackers Walkie stackers Key Takeaway A VOC ensures operators can safely perform real tasks — not just pass a test.

Many businesses ask: “If someone has a forklift licence, do they still need a VOC?” Forklift Licence Legal requirement Nationally recognised Not site-specific VOC Workplace-specific Confirms real competency Focuses on actual tasks and risks Does This Apply to Reach Stackers & Walkie Stackers? Yes. Reach stackers require high-level competency checks Walkie stackers don’t require a licence — making VOC even more important Key Takeaway A licence allows operation.A VOC confirms

Businesses often ask: “How often should a VOC be completed?” There is no fixed legal timeframe, but under workplace health and safety laws, businesses must ensure operators remain competent and safe at all times . Recommended VOC Frequency Most businesses follow these best practices: Every 12 months (high-risk environments) Every 2–3 years (lower-risk operations) Immediately after: Incidents or near misses New equipment introduction Role or site changes Does This Apply to A

Many businesses ask: “What is a forklift VOC, and do we actually need one?” The answer is simple:👉 A VOC (Verification of Competency) is used to confirm that an operator can safely and competently operate equipment in your specific workplace. While a forklift licence allows someone to legally operate a forklift, it does not guarantee they can do so safely in your environment, with your equipment, and under your site conditions. What Is a VOC (Verification of Competency)? A